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Written by Warren Muschialli

Newton Waterproofing is proud to have won our fourth consecutive Feefo Trusted Award, and our second Platinum Trusted Service Award in a row.

What are the Feefo Trusted Service Awards?

Established in 2014, the Trusted Service Awards recognise brands that use the Feefo platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers. Feefo

Working with over 6,000 brands, Feefo is the world’s largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January and 31st December 2022.

An Incredible Achievement for Newton

Newton Waterproofing Managing Director Warren Muschialli comments: “We’re extremely proud to have received our second Platinum Service Award from Feefo. At Newton Waterproofing, customer service is incredibly important to us, so the fact this award is based on feedback from real customers gives us the confidence that we are providing an exceptional level of service.

“The award also recognises just how hard our staff have worked under the numerous challenges of the past few years, which have affected both consumers and businesses alike. As we enter a new year, we will continue to listen, understand and deliver the high-quality services and products that our valued customers need.”

Feefo CEO Tony Wheble comments: “This year has been a difficult one for so many businesses. I’m delighted to recognise thousands of our clients that have overcome various challenges to provide such high levels of customer service and satisfaction.

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

“A particular congratulations to Newton Waterproofing for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”

Newton Waterproofing are also proud winners of the 2022 National Building and Construction Awards, and the Property Care Association Awards, and finalists in the 2022 London Construction Awards.

For more information on our products and services, call us on 01732 360095 or email info@newtonwaterproofing.co.uk.

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